What is Fitbit?
Fitbit, now under Google's umbrella, faces harsh criticism regarding product quality and customer support, leading to a dismal 1.3/5 rating on Trustpilot. Customers report a decline in device reliability and express frustration with Google's handling of the brand.
Who Is Fitbit Best For?
Based on customer reviews, Fitbit works well for:
- Businesses seeking employee wellness program tools (with caution) — If product issues and poor support are tolerable risks, the core fitness tracking features could still be useful.
Our take: Fitbit's reputation has taken a significant hit, with numerous customers reporting issues with product quality and customer service since the Google acquisition. While the core fitness tracking features might still be appealing, the high risk of device failure and the potential for frustrating support interactions make it a questionable choice. Small business owners seeking reliable fitness trackers for employee wellness programs should explore alternative brands with more consistent positive reviews. Ultimately, the negative sentiment surrounding Fitbit suggests that it may not be a worthwhile investment at this time.
Small business owners can save with 2 active coupon codes or read our full review analysis before making a decision.
Save with Fitbit Coupons
We're currently tracking 2 active Fitbit coupon codes and deals.
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Looking for other options? Here are 10 lifestyle & perks alternatives to Fitbit:
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